Refund policy

As a customer, you have a 14-day right of return. Please email support@calira-shop.com to request your return form / return instructions. Please note: Sale items / used items cannot be returned.

Products must be returned to our address in China.

Namely:

Company Name: Naishi warehouse
Address: 5F, Building 4, Phase 2, Niannianhongjia Cluster, Choujiang Street, Yiwu City, Zhejiang Province
City: Yiwu
Postcode: 322100
Country: China

As a customer, you are responsible for the shipping costs for any return. Please provide the package with a track & tracking code to ensure your package arrives correctly.

Questions
For questions about your shipment or to request a return, please contact us here.

support@calira-shop.com